Behind the Counter:

1. Stay clean and neat to make a good impression.
2. Don’t wear too much jewelry or heavy perfume.
3. Use mild aftershave or perfume to avoid strong smells.
4. Don’t smoke behind the bar to prevent contamination.
5. Avoid drinking while working to stay professional.
6. Keep the bar and bottles clean.
7. Cover bins to prevent bad smells and fire risks.
8. Open new bottles in front of customers to show authenticity.
9. Offering a menu for meals can boost sales.
10. Note any mistakes to explain to management.
11. Be diplomatic when serving different brands.

General Hints:

1. Think before acting and be courteous.
2. Greet customers with a smile.
3. Be cheerful and leave personal problems at home.
4. Don’t gossip about customers.
5. Be honest and diplomatic, especially with intoxicated customers.
6. Double-check orders with customers.
7. Know your products for better recommendations.
8. Stay updated on current events for conversation.
9. Avoid discussing politics, religion, or controversial topics.

Practical Tips:

1. Check checks and cards carefully.
2. Don’t mix fresh and old juices.
3. Warm lemons or oranges before squeezing for more juice.
4. Have multiple cocktail shakers for busy times.
5. Keep enough ice on hand.
6. Don’t let champagne corks pop.
7. Serve drinks from the right side of the customer.